Balay Dako issue statement, in response to the viral facebook post of Ms. Lara L. Antonio.

We sincerely apologize for the recent misunderstanding regarding our pet policy. As a company that loves animals, we understand the importance of accommodating pets. However, we must also consider factors such as spacing and the safety of all our guests. We are currently reviewing our policy to ensure it is clear, fair, and balances the needs of both pet owners and non-pet owners.

Additionally, we will take steps to ensure that our staff are better trained and guided to understand and implement our policies effectively.

We appreciate your understanding and patience during this process. We hope for your continued support as we strive to create a welcoming and inclusive environment for all.

The comments in the post is something else.