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Posts tagged as “National Telecommunications Commission”

NTC Fines Globe, Smart, and DITO ₱100k Daily for Subpar Mobile Broadband Services

The National Telecommunications Commission (NTC) has issued Show Cause Orders against the country’s top telecommunications providers—Globe Telecom, Smart Communications, and DITO Telecommunity—imposing a fine of ₱100,000 per day on each operator. The financial penalty will remain active until the companies rectify persistent service deficiencies and meet the required Quality of Service (QoS) standards.

The regulatory action follows performance audits conducted in September 2026, which revealed that mobile broadband speeds and signal reliability in several key Metro Manila locations failed to show noticeable improvement from earlier evaluations. Despite prior warnings issued throughout the year, follow-up tests confirmed weak coverage and sluggish internet connections in designated areas across the National Capital Region.

Alongside the daily fines, the regulator has required each telecom company to submit a technical corrective action plan detailing targeted infrastructure upgrades and explicit implementation timelines. To ensure strict compliance, the NTC plans to conduct re-validations every two weeks while expanding its quality checks nationwide. This regulatory crackdown highlights growing government pressure on service providers to deliver stable, high-speed mobile internet to Filipino consumers.

Source: ABS-CBN

YouTube, iWant and iflix to reduce video quality during Enchanced Community Quarantine (ECQ) – NTC

In a press release by National Telecommunications Commission (NTC), YouTube, iWant & Iflix will limit the video streaming quality in order to ease data congestion due to work-from-home setup by employers and the increase in demands during the Enhanced Community Quarantine (ECQ).

Google already announced that they will set the default settings to SD Quality, while iFlix has initially set a cap in its streaming service. No content can be streamed at 4k resolution. iWant on the other hand said that it has reduced the streaming bitrate by 33% which started last March 27th.

You can read full text of NTC’s press release below;

Source: KabayanTech

Public Advisory: Globe and Smart to suspend services during the Black Nazarene Procession

Both Smart and Globe Telecom will temporary suspend their mobile services tomorrow January 9, 2018, starting 5:00 AM, for Quiapo, Manila, Quezon City, Mandaluyong and Makati. This is in compliance with the National Telecommunications Commission’s order regarding the Black Nazarene Procession.

Neighboring cities will also be affected.

Here’s the official announcement from the respective social media account of Smart and Globe.

@LiveSmart

@talk2GLOBE

Prepaid Load are now valid for one year

Prepaid load will now have a one year validity from the date it was loaded to your mobile phone, this was announced by the Department of Information and Communications Technology (DICT) in a Joint Memorandum Circular (JMC) with the National Telecommunications Commission (NTC) and the Department of Trade and Industry (DTI).

Joint Memorandum Circular (JMC) amends the previous version of NTC’s Memorandum Circular No. 03-07-2009 Guidelines on Prepaid Loads.

The JMC states that prepaid loads, regardless of amount, will have one-year validity, and this will take effect on January 5, 2018. Those prepaid credits purchased for promos and other services with time limits as approved by NTC and DTI, will not be covered by the JMC.

In their official announcement, DTI Secretary Ramon Lopez said, “With this circular, President Rodrigo Duterte hopes to give the public a gift this holiday season that everyone can truly benefit from in the coming years,”