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Posts tagged as “Customer Success Specialist”

LinkedIn published the 15 fastest-growing job titles in the Philippines

LinkedIn, the social media network for professionals and businesses just reveal the 15 fastest-growing job titles in the Philippines. The list is a good reference for those who are planning to switch jobs or gauge if there’s long term opportunity in the industry where you’re at.

LinkedIn explained that the list was published by “LinkedIn Economic Graph researchers examined millions of jobs started by LinkedIn members from January 1, 2018 to July 31, 2022 to calculate a growth rate for each job title.” and added “To be ranked, a job title needed to see consistent growth across our membership base, as well as have grown to a meaningful size by 2022.”

Here’s the full list of LinkedIn’s 15 fastest-growing job titles in the Philippines;

  1. Clinical Research Associate
    • What they do: Clinical research associates are responsible for the setup, conduct, and supervision of clinical trials and studies designed to determine the effectiveness and safety of drugs, products, and procedures.
    • Most common skills: Good Clinical Practice (GCP), Clinical Monitoring, Clinical Trial Management System (CTMS)
    • Most common industries: Manufacturing, Professional Services, Hospitals and Health Care

  2. Business Development Representative
    • What they do: Business development representatives help both the marketing and sales departments of a company by identifying, connecting, and nurturing new clients in order to generate new revenue.
    • Most common skills: Lead Generation, Business Development, Cold Calling.
    • Most common industries: Technology and Media, Professional Services, Entertainment Providers.

  3. Insights Analyst
    • What they do: Insights analysts are responsible for translating a company’s financial, customer, and market data into insights that can help the business make informed decisions.
    • Most common skills: Microsoft Power BI, Business Insights, Data Visualization
    • Most common industries: Professional Services, Manufacturing, Technology and Media

  4. Delivery Specialist
    • What they do: Delivery specialists manage projects on behalf of clients, making sure that projects are completed within deadlines and budgets and that projects meet every client specification.
    • Most common skills: Service Delivery, Alteryx, Business Process Improvement
    • Most common industries: Professional Services, Technology and Media, Administrative and Support Services

  5. Anti-Money Laundering Analyst
    • What they do: Anti-money laundering analysts help organizations comply with anti-money laundering regulations by monitoring financial transactions and investigating any suspicious activity.
    • Most common skills: KYC Verification, Anti-Money Laundering, Due Diligence
    • Most common industries: Financial Services, Professional Services, Technology and Media

  6. Media Analyst
    • What they do: Media analysts measure the success of advertising campaigns and other marketing activities through the monitoring of media channels and analysis of media data.
    • Most common skills: Media Analysis, Media Monitoring, Data Analysis
    • Most common industries: Professional Services, Technology and Media, Financial Services

  7. Customer Success Specialist
    • What they do: Customer success specialists help businesses retain existing customers by responding to inquiries, resolving issues, and providing other support that ensure customer satisfaction.
    • Most common skills: Account Management, Customer Success, Customer Relationship Management (CRM)
    • Most common industries: Professional Services, Financial Services, Technology and Media

  8. Virtual Medical Assistant
    • What they do: Virtual medical assistants take care of many administrative and clerical duties for clinics or hospitals, including the maintenance of medical databases, appointment scheduling, patient billing, and insurance coverage processing.
    • Most common skills: Virtual Assistance, Medical Assisting, Appointment Scheduling
    • Most common industries: Professional Services, Hospitals and Health Care, Administrative and Support Services

  9. Salesforce Consultant
    • What they do: Salesforce consultants help companies use the Salesforce CRM software, providing expert guidance during the setup, implementation, and optimisation of the tool to suit the company’s needs.
    • Most common skills: Salesforce.com Administration, Apex Programming, Salesforce Sales Cloud
    • Most common industries: Professional Services, Technology and Media, Manufacturing

  10. Data Engineer
    • What they do: Data engineers work with raw data and transform it into a format that’s more accessible and usable for further analysis by data scientists.
    • Most common skills: Data Engineering, Load (ETL), Python (Programming Language)
    • Most common industries: Professional Services, Financial Services, Oil, Gas, and Mining

  11. Security Operations Center Analyst
    • What they do: Security operations center analysts protect a company’s computer network by monitoring system activity, identifying and responding to threats, and patching any system security flaw.
    • Most common skills: Security Information and Event Management (SIEM), Security Operations Center, Cybersecurity
    • Most common industries: Professional Services, Financial Services, Technology and Media

  12. DevOps Engineer
    • What they do: DevOps engineers sit between software development and software operation teams to improve end user experience, balancing the rollout of new features with maintaining the stability and security of the software.
    • Most common skills: DevOps, Amazon Web Services (AWS), Kubernetes
    • Most common industries: Professional Services, Financial Services, Technology and Media

  13. Product Owner
    • What they do: Product owners take the lead in all aspects of new product development and are responsible for setting the vision for the product, deciding what features the product should have, and managing the whole process from start to finish.
    • Most common skills: Agile Methodologies, Scrum, Product Management
    • Most common industries: Financial Services, Professional Services, Technology and Media

  14. Cloud Engineer
    • What they do: Cloud engineers manage a company’s cloud-based systems and are responsible for setting it up, ensuring its stability, implementing updates, and customizing its features to suit end users’ needs.
    • Most common skills: Amazon Web Services (AWS), Microsoft Azure, Cloud Computing
    • Most common industries: Professional Services, Technology and Media, Manufacturing

  15. Tax Associate
    • What they do: Tax associates help organizations file their taxes correctly, find opportunities for tax deductions, and provide guidance on tax-related matters.
    • Most common skills: Tax Preparation, Tax Compliance, Accounting
    • Most common industries: Professional Services, Financial Services, Real Estate and Equipment Rental Services

Source: TechJobs, LinkedIn