Press "Enter" to skip to content

Posts tagged as “Aspin”

Balay Dako’s response to the, now viral, FB post   

Balay Dako issue statement, in response to the viral facebook post of Ms. Lara L. Antonio.

We sincerely apologize for the recent misunderstanding regarding our pet policy. As a company that loves animals, we understand the importance of accommodating pets. However, we must also consider factors such as spacing and the safety of all our guests. We are currently reviewing our policy to ensure it is clear, fair, and balances the needs of both pet owners and non-pet owners.

Additionally, we will take steps to ensure that our staff are better trained and guided to understand and implement our policies effectively.

We appreciate your understanding and patience during this process. We hope for your continued support as we strive to create a welcoming and inclusive environment for all.

The comments in the post is something else.

Balay Dako, a supposedly pet-friendly restaurant turns away customer with Aspin   

Balay Dako, a purported “pet-friendly” restaurant, is in hot waters after what appears to be a discrimination on the staff’s part for turning away customers with Aspin, a local breed of dogs in the Philippines. a.k.a. Askal.

Ms. Lara L. Antonio posted a 1000 words post on her Facebook account regarding her encounter with the Balay Dako staff and how she and her companion where turned away because of her dog ‘Yoda’ is not a “shit tzus, labradors…” or a “golden retriever”.

Here’s a snippet of her.. now viral post;

We’ve eaten at Balay Dako before – we know it’s pet-friendly. Yoda has, in fact, been here before as well so we went there assuming everything’s okay. We get to the front of house and she hands me a paper with pet guidelines. It basically says small-medium sized dogs only and big dogs are not alllowed. It also says that dogs must be in a diaper, can’t be smelly, etc. and they will be turned away. I see “diaper” and I instantly think oh no we didn’t bring a diaper. So Mon asks the front of house, and she says it’s okay. There are diapers we can buy inside. She sees Yoda and Ari and nothing is amiss (for now).

Yoda, Ari and I are standing in front of the FOH, waiting to be seated and waiting for Mon to come out with the diapers when someone in black – staff – sees Yoda, goes inside, goes back out and then whispers something to the front of house.

Suddenly, FOH tells me that Yoda isn’t allowed inside. I ask “why”, she says “up to medium sized dogs only”. And I said huh? At this point, we’ve been standing in front of they door for over 10 minutes na, people going in and out greeting Yoda and Ari and she didn’t say anything to me. Tapos biglang she says ah bawal na yung isang dog. So I say, “she’s medium sized. We’ve been here before and no issues naman” and then !!! She said “ano pong breed niya?”

According to her Facebook profile, Ms. Lara L. Antonio is the Marketing Manager of Riot Games in the Philippines, Co-founder of Scene PH and a full-time fur-mom. It looks like those at Balay Dako, messed with the wrong fur-mom.

As of posting, Ms. Antonio’s post has more than 127K reactions and has been shared more than 61K times.